Refund policy

RETURNS

We want you to feel good about your health - That's why we accept returns up to 30 days after the date of receiving your package.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

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REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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LATE OR MISSING FUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@pureaffinityhealth.com.